Frequently Asked Questions

Everything you need to know about shopping with Chrome Northwest.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the region. International orders may take 7-14 business days depending on customs processing.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Please visit our returns portal to initiate a domestic return label.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.

Are your materials sustainably sourced?

At Chrome Northwest, we prioritize quality and ethics. We partner with manufacturers who utilize organic cotton and recycled synthetics wherever possible to reduce our environmental footprint.

Can I track my order once it has shipped?

Yes, once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to follow your package's journey.